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World Class Restaurant Service
	In Stock, Ships Immediately!	DVD: $24.95
		Download: $9.95 Read Before Purchase! Our downloads are in MP4 format and should play on video iPods, iPhone, Zune and other hardware devices. Common video players, most notably Windows Media Player, can be a little finicky the first time and may ask you to install a plugin. Please download this small sample and test it with your desired player before making a purchase as all MP4s are not created equal.

	Restaurant Service Training, Waiter Training, Server Instruction, Wine Service, Upselling, Restaurant Management, Restaurant Owner, Customer Service, Additional Income, Make More Money, customer service

Film Overview

Directed By: Al Cloutier Written By: Al Cloutier View Official Website	Release Date: 2008-07-01 Running Time: 0:27 Content Rating: GA (General Audience)	DVD Region: 1 - U.S., Canada, U.S. Territories Media Format: NTSC-DVD Aspect Ratio: 4:3 Audio Language(s): English
Genres: Instructional >> Training :: Classic >> Educational :: Documentary >> Places

Synopsis

Whether you are a Restaurant Owner, a Restaurant Manager, or an aspiring Restaurant Waiter; invest in the techniques and knowledge that will make you money. With the World Class Restaurant Service training film, anyone can learn the principles for generating higher income and winning loyal customers, table by table. Buy one DVD and train your entire staff!

Filmed on location in Hawaii, in a bona fide successful restaurant, this informative and entertaining DVD will capture your staff's attention as they learn about: The Fudamentals of Great Service; How to Serve a Quality Product, The Importance of Teamwork, Displaying a Showtime Attitude & Genuine Hospitality, The Keys of Product Knowledge, How to Increase Sales & Tips, Fine-Dining Service Standards, Professional Wine Service, and much more!

World Class Restaurant Service is also the first training film of it's kind to employ techniques of Neuro-Linguistic-Programming (NLP). NLP studies the structure of how humans think and experience the world. This study has led to models of how the mind works. From these models, techniques for quickly and effectively changing thoughts, behaviors and beliefs that limit behavior have been developed

Our Award-winning training film uses key images, music, and phrases to help "anchor" the trainee into a more receptive learning state! This enables the subjects to subconsciously absorb the information. End result? The trainee quickly and effectively models precision, purpose and skill. After viewing our program, service staff will absolutely perform at a higher level!

Cast

Narrator: Steve Dulce

Crew

Director: Al Cloutier | bio
With 25 years management experience in the restaurant industry, Al Cloutier has managed at 5 diamond hotels, high profile restaurants, and has co-ordinated many restaurant openings.
Writer: Al Cloutier
Executive Producer: Al Cloutier
Director of Photography: Eric Jordan
Production Company: World Class Productions LLC

Accolades

Awards

2008 The Accolade Competion

Press Reviews

Gale, Cengage Learning | show/hide snippet
World Class Restaurant Service is a training film on DVD created especially to guide entry-level employees entering the time-honored profession of restaurant service. Filmed in beautiful Hawaii, World Class Restaurant Service covers on-the-job basics of proper teamwork, how to greet customers, winning confidence, wine service nuances, how to make a good impression, and much more. In addition to demonstrating what to do, World Class Restaurant Service also features a comic relief waiter who gives a contrasting demonstrations of what not to do! A thoroughly accessible, easy-to-follow resource, World Class Restaurant Service is an absolute must-have for any sit-down restaurant, whether owned by a small family or a large corporation--and also a useful study-at-home tool for anyone considering a career in restaurant service. 27 minutes, color.